case study: trident building consultancy
Client Overview
Sector: Building Surveying and Project Management
Employees Onboarded: 69
Introduced by: Karyn Vogel, HCR IFA Limited
Zhoosh Contacts: Simon Clews (Consultation), Harriet Armes (Platform Build)
The Challenge
Trident – a well-respected B Corp certified building surveying and project management consultancy – came to us via referral from Karyn at HCR IFA in late 2024, looking for expert support with salary sacrifice pension schemes.
After our initial consultation, it became clear that Trident had a strong core benefits package, but wanted to elevate their offer. Their goal? More choice, more engagement, and more flexibility for their employee-owned company.
The Solution
Trident was committed to retaining Private Medical Insurance for all employees, but they also wanted to expand employee choice with a refreshed benefits strategy.
Here’s what Zhoosh delivered:
- Salary sacrifice pension implementation
- New Group Life Insurance scheme
- Full Zhoosh platform deployment—with every employee receiving a £20 monthly flexible benefits allowance to spend on additional benefits
That £20 wasn’t a token gesture. It was a strategic move. Trident’s core benefits already covered a lot, so this monthly allowance acted as a supplement, giving employees the power to personalise their package fully.
Notably, Trident opted for no tiering between positions. Everyone got the same allowance.
THE IMPACT
We kept things simple, easy to implement and supportive:
- Pre-launch email comms to all employees
- Live platform & benefits walkthrough + Q&A
- Zhoosh handled all employee queries post-launch (reducing pressure on Trident’s HR team)
- Zhoosh followed up with Trident’s finance team to ensure smooth processing of benefit deductions beyond the £20 monthly allowance.
Louise Logan - Finance Director
HR FEEDBACK
By combining a strong core benefits offer with a flexible, tech-powered solution, Trident gave their people more control, without creating more admin.
With 90% of employees actively using their £20 monthly allowance and exploring top-up options like additional life and pension cover, it’s clear the investment paid off.
